Airtag Dog Collar Not Working? 5 Common Fixes

Are you finding that your Airtag dog collar is not working as it should? Don't worry, as there are several common fixes that you can try to get it up and running again. Airtag dog collars are a popular way to track your furry friend's location and provide peace of mind, but like all technology, they can sometimes experience issues. In this article, we will explore five common fixes for when your Airtag dog collar is not working properly.

Check the Battery

One of the most common reasons why your Airtag dog collar may not be working is due to a low or dead battery. Airtag collars are powered by a small battery that may need to be replaced if it is no longer holding a charge. To check the battery level, you can open the Airtag app on your phone and look for the battery indicator. If the battery level is low, try replacing it with a new one to see if that resolves the issue.

It is important to use the correct type of battery for your Airtag dog collar, as using the wrong one can cause damage to the device. Most Airtag collars use a CR2032 battery, which is a common size that can be found at most electronics stores. To replace the battery, simply open up the Airtag collar, remove the old battery, and insert the new one with the correct polarity. Once the new battery is in place, close the collar back up and see if the device is now working properly.

Restart the Device

If your Airtag dog collar is still not working after checking the battery, the next step is to try restarting the device. Like many electronic devices, sometimes a simple restart can resolve any issues that are causing it to malfunction. To restart your Airtag dog collar, you can remove the battery for a few seconds and then reinsert it. This will power cycle the device and may help to reset any software issues that are causing it to not work properly.

Another way to restart your Airtag dog collar is to unpair it from your phone and then pair it again. To do this, open the Airtag app on your phone, go to the settings for your Airtag dog collar, and select the option to unpair the device. Once it is unpaired, you can then pair it again by following the on-screen instructions. This can sometimes help to re-establish the connection between your phone and the Airtag collar, and get it working properly again.

Check for Software Updates

Another common reason why your Airtag dog collar may not be working is due to outdated software. Just like your phone or computer, Airtag collars receive software updates from time to time to improve performance and fix any bugs. If your collar is not working properly, it may be because it is running an older version of the software that is no longer supported.

To check for software updates on your Airtag dog collar, you can open the Airtag app on your phone and go to the settings for the collar. Look for an option that says "Check for Updates" or something similar, and follow the on-screen instructions to download and install any available updates. Once the software update is installed, restart the device and see if it is now working properly. Software updates can often fix common issues with Airtag collars and improve overall performance.

Reset the Device

If your Airtag dog collar is still not working after trying the above fixes, you may need to reset the device to its factory settings. This will erase all of the current settings and data on the collar, and can sometimes help to resolve any issues that are causing it to malfunction. To reset your Airtag dog collar, you can follow the instructions provided by the manufacturer, which are usually found in the user manual that came with the device.

One common way to reset an Airtag collar is to press and hold the reset button on the device for a few seconds. This will return the collar to its default settings and may help to fix any issues that are preventing it from working properly. Once the device has been reset, you will need to pair it again with your phone and set up any preferences that you had previously. If the reset does not resolve the issue, it may be time to contact customer support for further assistance.

Contact Customer Support

If you have tried all of the above fixes and your Airtag dog collar is still not working, it may be time to contact customer support for help. The manufacturer of the Airtag collar should have a dedicated support team that can assist you with any issues that you are experiencing. Before contacting customer support, make sure to have your Airtag collar handy, as they may ask for information such as the serial number or software version.

When contacting customer support, be sure to explain the issue that you are experiencing in detail, and let them know what steps you have already taken to try and fix it. They may be able to provide additional troubleshooting steps that you can try, or may offer to replace the device if it is found to be defective. Customer support is there to help you with any issues that you are experiencing with your Airtag dog collar, so don't hesitate to reach out to them for assistance.

In conclusion, there are several common fixes that you can try if your Airtag dog collar is not working properly. By checking the battery, restarting the device, checking for software updates, resetting the device, and contacting customer support, you can hopefully resolve any issues that you are experiencing with your Airtag collar. Remember to follow the manufacturer's instructions carefully when trying any fixes, and don't hesitate to reach out to customer support for help if needed. Airtag collars are a great way to keep track of your furry friend, so make sure to keep yours in good working condition for peace of mind.